Question 1

How much does a SafeTag cost?

Accepted Answer

A Kids Tag is $25.00 and a Pets Tag is $20.00. That is a single one-time charge per NFC tag activation — there is no monthly fee and no subscription, ever.

Question 2

Do I need an app?

Accepted Answer

No. SafeTag works with the browser already on every modern phone. A finder taps the tag or scans the printed QR code and the emergency page opens instantly — nothing to download, no account needed on their end.

Question 3

Does it work with iPhone and Android?

Accepted Answer

Yes. Recent iPhones and virtually all modern Android phones read NFC tags natively. If a phone cannot tap, the printed QR code on the tag works with any camera app.

Question 4

What is actually stored on the tag itself?

Accepted Answer

Only a single unpredictable HTTPS link. No name, no phone number, no address, no medical detail is ever written to the chip. If the tag is lost on its own, it tells a stranger nothing about your child or pet.

Question 5

Who can see my child's or pet's information?

Accepted Answer

Only someone physically holding the tag, and only the fields you chose to publish. You control the photo, the message, the notes and the contact list, and you can hide any of it or unpublish the profile entirely at any moment.

Question 6

Can someone else claim my tag?

Accepted Answer

No. Activation requires the secret claim code printed on the card that ships with your tag. That code is stored only as a cryptographic hash, never appears in the tag's URL, and repeated guessing attempts are rate limited.

Question 7

Does my child need an account?

Accepted Answer

Never. Only adults create accounts. We do not collect information directly from children, and a child is never asked to sign up, log in or enter anything.

Question 8

How is this different from a pet microchip?

Accepted Answer

A microchip only helps once your pet reaches a vet or shelter with a scanner. A Pets SafeTag works with the very first neighbor who picks your dog up off the sidewalk — they tap their own phone and can call you in seconds.

Question 9

Can I change the information later?

Accepted Answer

Yes, as often as you like at no cost. New phone number, new vet, new medication, new photo — update it in your dashboard and the live page reflects the change immediately. No reprinting and no re-encoding.

Question 10

What if I lose the tag or it gets damaged?

Accepted Answer

Disable it instantly from your dashboard so the link stops resolving. When your replacement tag arrives, use Replace to move the entire profile over to the new tag — the transfer is free and the old tag is retired.

Question 11

How many tags can one account hold?

Accepted Answer

As many as you need. One adult account can manage every SafeTag in the household — children and pets together — each with its own profile.

Question 12

Can I add more than one emergency contact?

Accepted Answer

Yes. List as many guardians or owners as you want and put them in the priority order you choose. A finder sees large one-touch call buttons in exactly that order.

Question 13

Is it waterproof and durable?

Accepted Answer

The tags are built for daily wear — bags, collars, jackets and shoes — and are sealed against water and everyday abuse. Normal use will not stop the chip from reading.

Question 14

How long does setup take?

Accepted Answer

Most people finish in under five minutes. Create your account, enter the SafeTag ID and claim code, complete the short guided profile wizard, preview the finder's view, then publish.

Safety identification
for the people and pets
you can't replace.

Nothing personal on the tag

Anyone can help instantly

You stay in control

Three tags, one promise

Frequently asked questions

Built to help someone get them home safely.

Safety identificationfor the people and petsyou can't replace.